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Help Topics
August 22, 2005
Notice regarding display issues with select Norton Products
Recently a number of users have been experiencing problems
viewing certain details on our pages. Most commonly an
item's thumbnail image and title are not displayed when searching
or browsing a category
(sample screenshot).
We have found that some versions of Norton Internet Security and Norton Personal Firewall products
cause these display errors as they attempt to filter out advertisements. This is a known problem
that has been fixed in recent versions. So far, the 2003 version of these products is the only
one known to cause these errors.
To correct this problem, Symantec has issued the following whitepaper detailing instructions on
disabling this functionality:
If you do not have Notron Internet Security 2003 or Norton Personal Firewall 2003 installed on
your machine and you are experiencing similar problems, let us know.
You can find what you're looking for in two ways:
Browsing a category. Each auction is pigeonholed into a category, and along the left of most
pages of the site you'll see the full category list, with a counts of the number of items in
each. Click any category to browse its contents.
Searching for an item. You'll notice a search box docked toward the top of several pages
on the site, for quick and easy searching. For a few more options to narrow your results, there is
a link to the advanced search page
located at the top of each page, as the 'search' link.
You must first register
before you can place a bid on an item.
When you've found an item that you'd like to place a bid on, click the 'make bid' link and enter the
maximum amount you're willing to pay for the item (this amount will not appear anywhere on the auction listing).
If your bid is accepted and you become the high bidder, the dollar amount on the item will be set to the
lowest price possible to secure the auction. Further bids from other users are then automatically counter-bid
up to the amount that you initially entered.
Note that once you have placed a bid you cannot bid on that item again ('raise' your bid) until you are
outbid by another user, so it's important that you bid appropriately, and set your first bid to the maximum
amount you'd be willing to pay.
You might notice a 'Buy Now' option on some auctions. Instead of the usual process of placing a bid and
waiting for the auction's end, you can immediately purchase an item at a price determined by the
seller as an auction is posted.
Generally this price will be higher than the starting bid, and for this reason you may not
get the lowest price on your item as you might by traditional bidding, but the 'click-and-buy' nature
of 'Buy Now' is an easy alternative if you can't (or would rather not) monitor the progress of an auction
until it closes.
If an auction has this option available, you'll see a 'Buy Now' link on the page for that auction.
Note that the 'Buy Now' functionality is only available as long as the auction has not received any
standard bids. Once a bid is placed, the 'Buy Now' feature will disappear, and the auction will proceed
as a standard auction.
To sell an item, you can either click the link located at the top of each page, or you can
browse the categories and when you've found n appropriate category, click the 'sell in this category'
link.
The listing process will take you through entering the details for your item, uploading images, and
choosing additional options, such as featuring your item or adding 'attention getter' images.
Your Minimum Starting Price
This is the minimum amount you will require to start the bidding process on your auction. You may choose to start the bidding at the least amount you'll take for the item, and not use a 'Reserve Price' (below). Or, you may choose to set your minimum price well below the price you'll take for the item(s) (to get more bidders interested), and protect yourself by setting a Reserve Price.
Either way, the minimum price is the 'price' users will see on the item before actual bidding starts.
Your Reserve Price
When a seller sets a Reserve Price amount they are stating that this reserve price, which is not disclosed to the bidders, except to announce whether the Reserve Price has been met, is the lowest bid price they will accept as a successful winning auction on their item(s).
As a Seller this allows you to set a amount that you will sell your item for but allows you to start the bidding off at a lower starting bid price
You should be aware that setting your Reserve Bid price too high will result in your item not selling.
Animals and Firearms
Please keep in mind that you are responsible for making sure an item that you are selling or buying is
not prohibited by law, and for complying with any local, state or federal regulations. In general, if it is
illegal to buy or sell an item by other means, such as a classified advertisement in a newspaper, it probably
isn't legal to sell or buy it online, either.Two categories of particular interest are live animals and firearms.
Live animals
Pets and livestock may be listed in Q-C Online Auction. Please keep in mind that there may be
state or federal regulations that pertain to some types of animal sales.
In either case, it is advisable to contact the seller of an animal before bidding. You
may wish to see the animal and any documents pertaining to it, such as registrations or
health records.
Also, keep in mind that some registration organizations forbid selling animals at auction.
The American Kennel Club is one. For more information on AKC rules, see the organization's
website at www.akc.org.
Firearms
Quad-Cities Online Auction and Classifieds will no longer accept listings or advertisements for firearms of any kind. Please do not post a classified advertisement or auction offering a gun for sale. Quad-Cities Online Auction and Classifieds will delete any listings for firearms, and users who post such listings may have their user account suspended or canceled.
Print classified advertisements for firearms being sold by licensed dealers are accepted by The Dispatch, The Rock Island Argus and The Leader. The newspapers will require a copy of the dealer’s license prior to placing the ad. For more information, call (309) 797-0333 or (800) 562-0746.
 
Charges for additional auction features, and for auctions with successful bids, are now in effect. If your auction ends with a bid (if no reserve price is specified) or by meeting your reserve price, then you will be charged a percentage of the closing bid price, based on the following scale. There is still NO cost to ‘list’ an auction item with one photo but all items MUST be for auction and not prompt users to contact the seller for purchase outside the auction.
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Closing bid or successful Buy Now price
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Charge
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0.01 to 50.00
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6.50 %
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50.01 to 250.00
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4.25 %
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250.01 to 1000.00
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2.75 %
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1000.01 to 3000.00
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2.25 %
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3000.01 to 10000.00
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1.50 %
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10000.01 and up
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1.00 %
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The following optional features may be selected when you list your item. These charges apply regardless of the auction receiving bids and include:
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Buy Now
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$0.50
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Featured auction in category
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$1.00
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Bold title
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$1.00
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Attention getter graphic
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$1.00
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Additional images (over 1)
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$0.25 each
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Auction charges may be paid by credit card, Paypal, or cash.
Charges to credit cards (only) will accrue until your account balance reaches $3.00. Credit card charges will appear on your statement as “Moline Dispatch Publishing Company, LLC”
A cash option is available but must be paid prior to placing your auction.
A non-refundable minimum pre-payment of $10.00 is required. Any fees, such
as optional features you may choose, will be deducted from this pre-payment
with any balance remaining as a credit for future account use.
Cash payments may be made in person, during normal business hours at our
offices. Cash pre-payments by check may be mailed; please do not mail
cash. Our address is 1720 5th Ave., Moline, Ill., 61265. Office hours
are 9 a.m.-5:30 p.m.
Monday-Friday, and 9 a.m.-1 p.m. Saturdays.
Prices and charges are subject to change. Pricing changes will appear on this page.
You can check your Personal Page which allows you to do the following:
View and edit your personal info.
Edit your current auctions.
View/relist expired auctions.
See your user feedback.
Edit your auction watch keywords what's this?.
Communicate with other users.
Block/blacklist users.
Just because the items you're interested in aren't listed in Q-C Online Auction
today, you don't have to miss them if they show up tomorrow, or next week, or next month.
By entering auction watch keywords, our system will
scan listings as they are posted, and notify you by e-mail if an item you're looking for is listed.
Another advantage is the ability for our users to browse keywords submitted by other users,
on the items wanted page. Similar to a want ad,
you might see that someone in the
system is interested in buying an item you hadn't considered selling. If you list the
item in the Q-C Online Auction and include the keyword(s) in your description, the
appropriate buyer will be notified of your new listing and you may receive bids before you know it!
NOTE: the auction watch 'robot' operates on exact matches, so keeping your keyword phrases
to one or two words each will maximize your chances for a match.
If you fail to receive emails from our system when you signup or place auctions and bids; it may be due to your email ‘filtering’.
AOL and other users may find it necessary to change your e-mail filters so you do NOT restrict messages SENT from info@qconlineauction.com
If your e-mail settings or filters currently are restricting e-mail messages sent FROM info@qconlineauction, you may NOT be receiving important e-mail questions from interested buyers, or important notifications and news from Q-C Online Auction regarding our new site and changes.
Make the update to your e-mail as soon as possible so you don't miss out on any important information.
Here's a few publications from the Federal Trade Commission
with some valuable information regarding the ins and outs of online auctions.
Websites and publications that advertise items for sale can attract fraudulent buyers or sellers. Customers of Q-C Online Auction should find
out all they can about any potential seller or buyer. Avoid doing business with people you can't identify, especially those from countries other than
the U.S.
Fraudulent offers from international sources is a special concern. Offers which seem “too good to be true” should be your first alert.
Be aware that some fraudulent buyers and sellers may use a forged email header that makes follow-up difficult or impossible. They may also
claim to be representing a "client of theirs" who wants to get the deal completed quickly. If contacted by these people, use discretion in any information, money, or products you might exchange with them.
Some AOL users are experiencing a problem receiving emails from our site; it may be due to email ‘filtering’.
If you find you are not receiving email messages when registering, posting auctions, or when your auctions close, you may find it necessary to change your e-mail filters so you do NOT restrict messages SENT from info@qconlineauction.com. If you’re experiencing these problems, please update your e-mail settings as soon as possible.
QCOnline Auction strongly supports the efforts of the U.S. Consumer Products Safety Commission (CPSC) to protect consumers against potentially hazardous goods. QCOnline Auction does not permit the listing of items that have been identified by the CPSC as hazardous to consumers and therefore subject to a recall.
Sellers on QCOnline Auction should take a few minutes to check with the CPSC and ensure that the products they're selling have not been the subjects of a CPSC recall. The CPSC, an independent federal regulatory agency, protects consumers by issuing warnings about goods that might be hazardous, and even issuing recalls of certain products. Buyers on QCOnline Auction should educate themselves about recalled products in areas where they might be doing some buying. The CPSC's Recalls Page was created specifically to alert consumers about potentially hazardous items.
All child safety seats that are not authorized for sale in the U.S. are strictly prohibited on QCOnline Auction. Get more information on car seats from SafetyBeltSafe U.S.A.
Also consider consulting the National Highway Traffic Safety Administration's website to learn information about recalled motor vehicles, child safety seats, vehicle equipment and tires.
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